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ShipRite┬« Software 1312 Genesee Street • Utica, NY • 315-733-6191

 


Shiprite Services
, Inc.
1312 Genesee St.
Utica, NY 13502


Customer Service:  
M-F 10:00am - 7:00pm EST
Limited Support:
Sat 10:00am - 3:00pm

ph. 315.733.6191
fax. 315.733.6194

 

ShipRite™ Software Support Services:
UPS WorldShip Integration with ShipRite™ Software


Overview

How To Setup ShipRite with UPS WorldShip 11.0

1. Install UPS WorldShip 11.0

2. Setup WorldShip Label Printer.

3. Enable the WorldShip integration option inside ShipRite.

4. Setup WorldShip

a. Standalone Setup: ShipRite and WorldShip reside on the same computer
b. Networked Setup: ShipRite resides on a different computer than WorldShip

How to ship from ShipRite with UPS WorldShip Enabled

WorldShip - In Error Shipments


UPS WorldShip Integration with ShipRite™ Software

Overview

ShipRite Workstations are connected to a shared WorldShip Computer folder in order to transfer ShipRite generated (XML-type) shipment files (see diagram below). At the end of the day you run WorldShip with the ‘XML Auto Import’ option started. WorldShip Computer scans the folder for the new ShipRite shipment files and processes them. After WorldShip successful processing, it will add shipments to its history ready for EOD. The shipments will be also added to the ShipRite Shipment History.
 
WorldShip integration gives the ability to ShipRite Software users to ship UPS International.

IMPORTANT: You need to make sure that all your UPS packages are uploaded before proceeding with WorldShip integration. Go to EOD screen > select UPS carrier > and click <Upload> button to clear the UPS packages list.


How To Setup ShipRite with UPS WorldShip 11.0

YOU MUST BE ON SHIPRITE version 10.6 or higher.  To check, start ShipRite and from the main menu, go to HELP>ABOUT.   If you are behind, you must update your program as stated in the 2008 Rate update page.

1. Install UPS WorldShip V11.0

If you are asked if you want STAND ALONE or NETWORK, EVERYBODY will choose STAND ALONE (this includes the network users).  If you only have one shipping computer, proceed to Step 2 after installation.  For those with ShipRite networked, only one copy of WorldShip should be installed for efficiency, which will be treated in our setup as the WorldShip Computer.


2. Setup WorldShip Label Printer.

Add "Generic / Text Only" printer to the Windows printers and set this printer as the label printer in WorldShip. This action will allow us to stop WorldShip from printing labels every time it imports XML shipment files from ShipRite. Only ShipRite will print shipment labels right after you ship a package. To add the printer you need to do the following:

  • From the Windows Control Panel open "Printers and Faxes" window.
  • Go to "File > Add Printer" main menu to add “fake” label printer.
  • Follow the instructions on the screen and the images bellow.

Select local printer:

Select LPT2, or LPT3, or higher port that you will never use:

Select Generic -> Generic / Text Only printer:

Check "No" for default printer and ‘Do not share this printer’ settings at the next two screens. Click "Finish" button to add the printer.

Now add the ‘Generic/Text Only’ printer WorldShip as a Label Printer!

In WorldShip go to Tools main menu and click on System Preferences Editor sub-menu to open System Preferences Editor screen.

  • Click on Printing Setup tab-page.
  • Click on the Label Printer Setup button to open Label Printer Setup screen.
  • Click on the Change Label Printer button to open Printer Selection list.
  • Select "Generic/Text Only" printer and click on the "Select" button.
  • Click "Apply" to apply your change.

3. Enable the WorldShip integration option inside ShipRite.

  • Run ShipRite Global Connect v10.
  • On the main screen go to the "Setup" main menu and select "General Setup Options" (F4 shortcut key) to open the Setup Program screen.
  • On Setup Program click on the "Options" tab to view the available setup options.
  • In the "OFF" left-hand list, locate "ENABLE – WorldShip Auto Import" and move it to the "ON" right-hand list by clicking on the ">>" button.
  • After completing the above steps your Setup Program screen should look like the image below:

  • On the top screen button menu click on "Save" to apply the change.
  • Setup Program will jump to the "Program Registration" tab-page.

4. Setup WorldShip

a. Standalone Setup: ShipRite and WorldShip reside on the same computer:

  • WS11 XML Auto Import: From the WorldShip‘UPS Online Connect’ main menu select ‘XML Auto Import’ sub-menu to open the XML Auto Import screen:

  • Switch back to ShipRite Software.
  • Select the "Carrier Setup" tab on the Setup Program screen.
  • Select "UPS Carrier" in the "Carrier Selection" drop-down menu.
  • In the list, select "SETUP – WorldShip Auto Import Path."
  • The "XML Auto Import File Folder" path (highlighted above) should be already present at ShipRite setup by default.
  • Make sure that the path from WorldShip is the same as displayed in the ShipRite WorldShip "XML Auto Import File Folder" path text-box.
  • On the top screen button menu click on the "Save" button to apply the change.

After completing the above steps your Setup Program screen should look like the image below:

You are now ready to continue to the next step: How to ship from ShipRite with UPS Worldship enabled.

Note: You can also click ShipRite WorldShip "XML Auto Import File Folder" path "Browse" button and point ShipRite to the same file folder path as you see in the WorldShip "XML Auto Import File Folder" text-box.
 
Note: We recommend keeping WorldShip running all the time in order to catch any errors during importing packages from ShipRite and speed up the import process.

 

b. Networked Setup: ShipRite resides on a different computer than WorldShip:

To gain the maximum speed advantage in transferring shipment files from ShipRite Workstations to WorldShip computer we need to complete three steps:

1. Share “C:\UPS\WSTD\ImpExp\XML Auto Import” folder on the WorldShip Computer so all the ShipRite workstations can see it.
2. Map Network Drive’ to WorldShip Computer ‘XML Auto Import’ folder on each of the ShipRite workstations.
3. Point each ShipRite Workstation to the mapped WorldShip Computer network drive.

 

STEP 1. Share “C:\UPS\WSTD\ImpExp\XML Auto Import” folder on the WorldShip Computer.

Locate the "XML Auto Import" folder on the WorldShip computer by going to “C:\UPS\WSTD\ImpExp”  (See highlighted folder in the image below:)

Right click on the highlighted "XML Auto Import" folder to select the "Sharing and Security" option in the drop-down menu.

The properties window should open with the "Sharing" tab:

  • Check the "Share this folder on the network" box.
  • Check the "Allow network users to change my files" box.
  • After the above mentioned boxes are checked, click on the "OK" button to apply the changes.
  • Now the "XML Auto Import" folder icon should have a little hand icon-extension added to indicate that the folder is now shared.


 -------------------------------------------------------------

STEP 2. Map Network Drive to WorldShip Computer "XML Auto Import" folder on.

THIS TASK MUST BE PERFORMED ON ALL SHIPRITE WORKSTATIONS!

  • Click on the "My Computer" shortcut on your Widows desktop to open the Windows Explorer browser.

  • Go to Tools > Map Network Drive > main menu:

  • In the opened "Map Network Drive" window select an available drive letter in the "Drive:" drop-down menu. ("U:" in the image Below.)

  • Click on the "Browse" button to locate the computer name with WorldShip installed.
  • Select the WorldShip computer name to expand the tree with available shared folders.
  • Select the "XML Auto Import" shared folder name.
  • Click the "OK" button to display the path to "XML Auto Import" in the "Folder:" drop-down menu. (See image example.)
  • Make sure "Reconnect at logon" is checked.
  • Click the "Finish" button.
  • Now you have mapped your network drive that points to the WorldShip "XML Auto Import" folder.

-------------------------------------------------------------

STEP 3. Point each ShipRite Workstation to the mapped WorldShip Computer network drive.

  • Switch back to ShipRite Software.
  • Select the "Carrier Setup" tab on the "Setup Program" screen.
  • Select "UPS" in the "Carrier Selection" drop-down menu.
  • In the list select the "SETUP – WorldShip Auto Import Path" option.
  • Click the "Browse" button to locate the mapped network drive.
  • In the opened browse window, select the "My Computer" icon on the left-hand panel to list all the networked drives on your computer. (See image example.)
  • Double click on the "XML Auto Import" network drive icon to open the drive. (The highlighted drive in the image example.)
    Click on the "Open" button.

After completing the above steps your Setup Program screen should look like the image below:


How to ship from ShipRite with UPS WorldShip Enabled

1. Run ShipRite Global Connect v10 (if not running already:

  • Create a shipment in ShipRite.
  • Click one of the UPS carrier service buttons to open the Label Preview screen.
  • Click on the "Print Label Now" button to process the shipment.
  • After this point two things have happened:

    #1. ShipRite saves the generated XML shipment file into the remote WorldShip computer folder and exits to the POS screen.

    Note: If remote WorldShip folder was not accessible for some reason then the files will be saved locally to C:\ShipRite\UPS folder. You will have to run ShipRite EOD prior the WorldShip EOD in order to move the files to the remote folder when the computer with WorldShip is network accessible.

    #2. ShipRite prints UPS shipment label.

2. At the end of the day you should do the End-Of-Day (EOD) upload from WorldShip 11:

  • Run WorldShip (It is recommended to keep WorldShip opened during the day.)
  • Before you proceed with Import, you need to make sure that you have set "Generic/Text Only" as your UPS Label Printer. This step will allow you to prevent WorldShip from printing the same labels that were already printed in ShipRite to prevent wasting labels.
  • From the WorldShip "UPS Online Connect" main menu, select the "XML Auto Import" sub-menu to open the "XML Auto Import" screen.
  • Click on the "Start" button on the "XML Auto Import" screen to make WorldShip start importing ShipRite generated XML shipments files.
  • After the import process is done, all your shipments should show up in the WorldShip History ready for the "WorldShip to UPS Communication Server EOD" upload.
  • Click on the "History" icon-button to view the shipments that were imported from ShipRite.
  • Make sure that you do not have shipments in "In Error Shipments" history node.

    Note: If you have one or more shipments in the error node, then see ‘WorldShip- In Error Shipments’ below on how to troubleshoot the errors.

  • Check all your shipments settings to be sure they are correct in the "Weekday’s Pending Pickups" and/or "Saturday’s Pending Pickups" history nodes.

3. End-Of-Day (EOD) at WorldShip 11.0

  • Before you proceed with EOD, you need to make sure that you have switched back to your real Thermal Label printer. This step will allow you to print "Driver Summery" barcode report for the UPS driver.
  • Do the EOD upload at WorldShip.

    Note: You will have to void a package from ShipRite and WorldShip if the package was already imported to WorldShip. If no import to WorldShip was done then void just from ShipRite.


WorldShip - In Error Shipments

If you have an "In Error Shipments" history node then you can do the following to help you identify the possible problems:

1. Go to the "UPS Online Connect" main menu and select the "XML Auto Import" sub-menu to open the "XML Auto Import" screen.

2. At the "XML Auto Import" screen click on the "View Log" button.

Note: By clicking on the "View Log" button, you can view the log only for the current date's events. If you need to troubleshoot previously uploaded shipments, then you have to open the window folder specified in the "Log File Destination Folder" text box. (See the image below.) In this folder, look for the log-file that you need to troubleshoot and open it with Notepad or any word-editor.
 
The files have the following format: "YYYYMMDD.log" where "YYYY" is the 4-digit year, "MM" is the 2-digit month, and "DD" is 2-digit day.

Example:

20100118.log is the log file that was generated on 01/18/2010 and all the shipments that were "XML Auto Imported" from ShipRite on this date will be listed in this file.

3. In the Log file, scroll down to find the shipment with errors. Carefully read through the error description and to understand the problem.

4. Return back to "History." Select the package in "In Error Shipments" node and edit the shipment to correct the error(s).

5. If WorldShip has moved the corrected package automatically to the "Pending Pickups" node then the error was identified and fixed properly.

Note: Some errors will cause WorldShip to lockup and stop responding. The only way out of the lockup is to force WorldShip to shutdown:

  • Press the "Ctrl+Shift+Delete" keyboard keys at the same time to bring up Windows Task Manager dialog box.
  • Select the "Applications" tab to view all the currently running programs.
  • Select "UPS WorldShip" from the list and click the "End Task" button to force-quit the program.
  • Start WorldShip again to view the error details that were logged by WorldShip before it locked up.

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Copyright © 2013 ShipRite Services
1312 Genesee Street
Utica, NY 13502